Comments on: FAQs for RegisterFly customers http://blog.icann.org/2007/04/faqs-for-registerfly-customers/ Internet Corporation for Assigned Names and Numbers Wed, 08 Feb 2012 01:42:27 -0800 hourly 1 http://wordpress.org/?v=3.3.1 By: comment removed http://blog.icann.org/2007/04/faqs-for-registerfly-customers/comment-page-1/#comment-1402 comment removed Fri, 06 Apr 2007 16:43:21 +0000 http://blog.icann.org/?p=85#comment-1402 [comment removed] This is the place to ask questions and offer constructive advice. Thanks. Mike [comment removed]

This is the place to ask questions and offer constructive advice.
Thanks.
Mike

]]> By: Sam Flanders http://blog.icann.org/2007/04/faqs-for-registerfly-customers/comment-page-1/#comment-1400 Sam Flanders Fri, 06 Apr 2007 14:41:48 +0000 http://blog.icann.org/?p=85#comment-1400 I have had no communiation from the company, despite dozens of attempts to communiate with them. I knew of the attempt to change the contact information because their system sends out an automated security alert when anyone attempts to change the admin info. They attempted the change 3 times yesterday. I have had no communiation from the company, despite dozens of attempts to communiate with them. I knew of the attempt to change the contact information because their system sends out an automated security alert when anyone attempts to change the admin info. They attempted the change 3 times yesterday.

]]> By: comment removed http://blog.icann.org/2007/04/faqs-for-registerfly-customers/comment-page-1/#comment-1398 comment removed Fri, 06 Apr 2007 13:44:05 +0000 http://blog.icann.org/?p=85#comment-1398 [comment removed] This is the place to ask questions and offer constructive advice. Thanks. Mike [comment removed]

This is the place to ask questions and offer constructive advice.
Thanks.
Mike

]]> By: Mike Zupke http://blog.icann.org/2007/04/faqs-for-registerfly-customers/comment-page-1/#comment-1397 Mike Zupke Fri, 06 Apr 2007 12:45:17 +0000 http://blog.icann.org/?p=85#comment-1397 What, exactly, was their explanation? I think you should ask them to try again. What, exactly, was their explanation? I think you should ask them to try again.

]]> By: Mike Zupke http://blog.icann.org/2007/04/faqs-for-registerfly-customers/comment-page-1/#comment-1396 Mike Zupke Fri, 06 Apr 2007 12:36:47 +0000 http://blog.icann.org/?p=85#comment-1396 clientDeleteProhibited is the status that keeps your name from deleting due to Registerfly's failure to fund the registry. (Note: some registries use different status indicators, so others should not panick if they don't see clientDeleteProhibited.) It has nothing to do with transfers. Your whois record will need to be more or less valid in order to transfer because of the FOA issue described above. If the spamfly address forwards to your email address, you should be ok. Since it appears Rfly allowed this domain to expire and be registered elsewhere, I wouldn't count on that so you should probably update your email address in Whois. As an alternative, your "gaining registrar" can send you an FOA through alternative means (other than email) so you should check with them to see what they will allow. clientDeleteProhibited is the status that keeps your name from deleting due to Registerfly’s failure to fund the registry. (Note: some registries use different status indicators, so others should not panick if they don’t see clientDeleteProhibited.) It has nothing to do with transfers.

Your whois record will need to be more or less valid in order to transfer because of the FOA issue described above. If the spamfly address forwards to your email address, you should be ok. Since it appears Rfly allowed this domain to expire and be registered elsewhere, I wouldn’t count on that so you should probably update your email address in Whois. As an alternative, your “gaining registrar” can send you an FOA through alternative means (other than email) so you should check with them to see what they will allow.

]]> By: Andy http://blog.icann.org/2007/04/faqs-for-registerfly-customers/comment-page-1/#comment-1393 Andy Fri, 06 Apr 2007 06:12:24 +0000 http://blog.icann.org/?p=85#comment-1393 Thanks for the comment. Unfortunately, they are all registered at registerfly (I had a few at enom, and already extracted them). So I'm still hoping that regfly updates the whois info since I can't get the "approve this transfer" emails due to the spamfly email addresses... Thanks for the comment. Unfortunately, they are all registered at registerfly (I had a few at enom, and already extracted them).

So I’m still hoping that regfly updates the whois info since I can’t get the “approve this transfer” emails due to the spamfly email addresses…

]]> By: Sam Flanders http://blog.icann.org/2007/04/faqs-for-registerfly-customers/comment-page-1/#comment-1391 Sam Flanders Fri, 06 Apr 2007 04:34:33 +0000 http://blog.icann.org/?p=85#comment-1391 Mike: My domain 4email.biz is valid through 2010. That is the good news. The bad news is that when I transferred this domain from Godaddy Software to Registerfly, the transfer did not complete properly, and the admin contact and other contact data was never populated -- It is completely blank on my Regiserfly control panel display. A whois of 4email.biz shows registerfly's corporate NJ HQ and the admin email support@registerlfy.com. This domain is not locked - it just never got filled in with the correct contact info. I emailed rfly at compliance, and they apparently tried to update the record today, but it was not successfull. I just get an error message every time I try to fill in the admin data. My question: How are you going to know that I am the owner of this domain when you complete the bulk transfer? I have taken screenshots from my registerfly account showing the transfer completion and the blank admin data, but I don't know what else to do. Because of the way authcodes work, there will never be a way for me to receive the beginning of the authorization scenario, even if I am able to get the authcode for 4email.biz from neulevel (since the system will send to support@registerfly.com, rather than registerfly1@4email.biz). Incidentally, I have been able to get 5 of 6 domains back to Goddaddy, but his one is a tough nut. Mike:

My domain 4email.biz is valid through 2010. That is the good news. The bad news is that when I transferred this domain from Godaddy Software to Registerfly, the transfer did not complete properly, and the admin contact and other contact data was never populated — It is completely blank on my Regiserfly control panel display. A whois of 4email.biz shows registerfly’s corporate NJ HQ and the admin email support@registerlfy.com. This domain is not locked – it just never got filled in with the correct contact info. I emailed rfly at compliance, and they apparently tried to update the record today, but it was not successfull. I just get an error message every time I try to fill in the admin data.

My question: How are you going to know that I am the owner of this domain when you complete the bulk transfer? I have taken screenshots from my registerfly account showing the transfer completion and the blank admin data, but I don’t know what else to do. Because of the way authcodes work, there will never be a way for me to receive the beginning of the authorization scenario, even if I am able to get the authcode for 4email.biz from neulevel (since the system will send to support@registerfly.com, rather than registerfly1@4email.biz). Incidentally, I have been able to get 5 of 6 domains back to Goddaddy, but his one is a tough nut.

]]> By: Mahmoud http://blog.icann.org/2007/04/faqs-for-registerfly-customers/comment-page-1/#comment-1389 Mahmoud Thu, 05 Apr 2007 23:24:35 +0000 http://blog.icann.org/?p=85#comment-1389 Domains not found probably means that your domains are registered in enom.com through registerfly as a reseller. If the status is OK, you can still transfer them. Email confirmation is not required. If these domains are in Enom.com (check the whois), you can contact Elida Flores elida.flores(at)enom(dot)com she could be able to help and give you access to your domains. Domains not found probably means that your domains are registered in enom.com through registerfly as a reseller.

If the status is OK, you can still transfer them. Email confirmation is not required.

If these domains are in Enom.com (check the whois), you can contact Elida Flores elida.flores(at)enom(dot)com she could be able to help and give you access to your domains.

]]> By: Mike Zupke http://blog.icann.org/2007/04/faqs-for-registerfly-customers/comment-page-1/#comment-1388 Mike Zupke Thu, 05 Apr 2007 21:49:22 +0000 http://blog.icann.org/?p=85#comment-1388 We have seen some problems where Registerfly has failed to populate Whois, but they've generally been able to correct them when we bring it to their attention. I've emailed you to get some more information... We have seen some problems where Registerfly has failed to populate Whois, but they’ve generally been able to correct them when we bring it to their attention. I’ve emailed you to get some more information…

]]> By: Mahmoud http://blog.icann.org/2007/04/faqs-for-registerfly-customers/comment-page-1/#comment-1387 Mahmoud Thu, 05 Apr 2007 21:41:23 +0000 http://blog.icann.org/?p=85#comment-1387 What about domains with incomplete whois information? They returns : gc:sc:Unable to establish session for domain-name.ext from registerfly.com whois and incomplete whois from others (without any contact information, just the DNS servers) I have been contacting registerfly for more than a month, communicating with different people there and it seems none of them know how to fix it. What about domains with incomplete whois information?
They returns :
gc:sc:Unable to establish session for domain-name.ext

from registerfly.com whois

and incomplete whois from others
(without any contact information, just the DNS servers)

I have been contacting registerfly for more than a month, communicating with different people there and it seems none of them know how to fix it.

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