RegisterFly has been ordered to hand over to ICANN current and accurate data for all of its domain names now ICANN’s application for a temporary restraining order (TRO) against RegisterFly was granted on Monday by US Federal Court Judge, Manuel J. Real.
Under the TRO, RegisterFly is also obliged to provide this data every seven days, plus immediately allow ICANN staff access to the company’s records and books in order to perform an audit.
“We ask RegisterFly and its management to co-operate fully with the order,” said Dr Paul Twomey, ICANN President and CEO.
The TRO, entered in the Central District of California on Monday April 16, 2007, encompasses all domains registered by RegisterFly customers, including those registered under any proxy registration service, such as the company’s own “ProtectFly.” The Court has also scheduled a preliminary injunction hearing for April 26, 2007, which, if ICANN prevails, will extend the force and effect of the TRO for a longer period of time.
ICANN’s repeated requests for accurate registrant data from RegisterFly were initially refused by the company and then later partially-granted, although ICANN has remained concerned over the accuracy of some of the data, finding a significant portion of it deficient.
With current and accurate registrant data, ICANN will be in a position to initiate a bulk transfer to another registrar, either with RegisterFly’s cooperation while the company remains an ICANN-accredited registrar, or unilaterally if RegisterFly’s accreditation is terminated.
In addition to seeking a Preliminary Injunction, ICANN will continue pursuing RegisterFly in the Central District of California for, among other things, breach of contract.
You can see the temporary restraining order here.
Aside from the lawsuit, ICANN has also initiated a review of its Registrar Accreditation Agreement (RAA) in an effort to reduce the possibility of this situation being repeated in future.
{ 41 comments }
Danny Younger 04.18.07 at 4:51 am
Two questions:
1. As per the March 31 Update arbitration has been initiated. Have the parties (as per RAA section II-P) selected their respective arbitrators and have they jointly selected the third member of the arbitration panel? When is the arbitration process expected to formally commence?
2. You indicate that ICANN has also initiated a review of its Registrar Accreditation Agreement (RAA). Where may the public view this particular review in progress?
Susan Gilbert 04.18.07 at 8:58 am
I had 50 domains, all current registrations not due to expire for several months yet, mostly all with Protectfly, that have disappeared from my account. All support tickets (going back to mid March), faxes, emails have gone unanswered. And if I can get through via phone, it just rings with no answer.
I have a spreadsheet downloaded from Registerfly before this happened that lists all the domains, dates registered, transaction numbers, etc.
Can I provide that information to you?
If so, how?
Any advice would be greatly appreciated.
Fred Boulton 04.18.07 at 1:35 pm
I realise that ICANN is doing all within its power to resolve the RF tragedy, but their naivity shows.
If they knew anything about RF, by being a customer, they would know that all of the data at RF is hopelessly inaccurate and out-of-date. I have transferred all of my domains(60) away for some weeks now, but they are all still showing in my account at RF.
How is ICANN going to deal with all of this inaccurate data when they receive it?
Also, RF are still fraudulently taking people’s money on their site and still claiming that they are ICANN accredited!
captainproton 04.18.07 at 8:03 pm
Hi Susan;
I have some ideas to pass by you. Please go to the registerflies dot com, register in the forums, and send a private message to “captainproton”
I am doing some forensic analysis of this situation.
CP
Kieren McCarthy 04.19.07 at 12:07 am
I suppose we can only hope that Captain Proton! will share the data and the solution to the problem with the rest of us later.
Can Captain Proton save the day and defeat the evil mass hordes ofRegisterFly? Yes, he’s positive!
Dave Zan 04.19.07 at 7:26 am
Fred, if the Registry of your domain names confirm they’re no longer with Registerfly, then you no longer have to worry about them. Registerfly will still let you “process” changes in their systems, but the Registry won’t accept them.
Unfortunately they’re still accredited per their contract for 30 more days. Only a court order from some party is going to possibly compel Registerfly to stop processing orders.
But…time flies fast when you hardly think about it.
Dave Zan 04.19.07 at 7:32 am
A followup question to that would be if Registerfly will still retain their registrar accreditation after the 30-day mark has been reached but panelists have finally been assigned to mediate the dispute by then.
captainproton 04.19.07 at 10:44 am
Actually I will be sharing the data with my attorney so we can think of new and interesting ways of suing ICANN for their complete inaction concerning hijacked domain names (aka those already gone from RF’s registery).
Kierien, I just want my domain name back, and I don’t want to pay extortion money to get it back either. Sure, getting RFs data saves those who are still stuck on RF, but what about those who have already been harmed?
You know what would be nice? If ICANN would be able to put a “transfer prohibit” on contested domain names at other registrars so it would give us time to sort through Kevin’s hard drives when he crumbles at the end of the summer. Or do I have to go to court like Clark Dummit to *inspire* ICANN to action?
Otheriwise, ICANN is liable for the continued harm in my eyes.
Kieren McCarthy 04.19.07 at 10:49 am
Good luck, Captain Proton!
Senaia 04.21.07 at 5:31 am
Well, I hope this get solved soon. I have a few domain names that have expired and im still waiting. One of these domains does have great value. Since it expired because of regfly system, it lost its ranking in google, which resulted in losing the incoming traffic from google….etc
Not to metion that they charged me cash to renew the domains that never got renewed and the cash was simply gone.
You can’t sue them for stealing $20-$100. Its not worth it and im not even in the US, so it would be stupid to think of it. If they steal $20-$100 from each client….hmm..you do the math !!
I dont care about the money they stole but I want my domains back !!
The only one who’s helping and can get our domains out of there is icann and I do have high hope’s in these guy’s.
The minute they stoped all regfly expired domains from dropping, I knew these guys are serios and if it wasn’t for that quick decision, my domains would be auctioned now in places like snapnames….etc
Anyway, enough talking for now. Thanks icann for sticking with us and I hope this would get solved soon.
Glenn J. Schworak 04.22.07 at 3:03 pm
I have been fighting for a couple months now to get my domains away from Registerfly and I am starting to get very worried. My domains are set to expire in June and July.
I have tried to contact them by email, fax, phone and US mail. Nothing is working. I hope the ICANN can help to clear things up soon. It took quite a while to get my sites popular and you know it takes little time for ranking on Google and MSN to drop once a domain is expired.
I will lose some money on the registrations I paid for but that doesn’t concern me. But what I will lose if my domains expire, now that worries me.
Cynthia 04.23.07 at 6:15 am
My domain name just expired and I am worried about it not being able to transfer now that this thing is going on. I do hope that I will be able to keep my name since most of my friends know that is the only one that I have had for 2 years. I refuse to pay my money for something that isn’t going to be accrediated (sp) anymore. That is like taking candy from a baby.
Cynthia 04.23.07 at 7:04 am
BTW, I finally got a code now that I e-mailed them at compliance@registerfly.com. Kind of funny that the support system doesn’t help and I had to call ICANN to get this info. Now, let’s see if we can get this to work for godaddy.com.
Mike Brown 04.23.07 at 7:47 am
We have several business critical domains locked in the RF systems. We’ve sent over 30 emails to ICANN, and 50 to RF without a single reply.
I spoke with Kieren McCarthy for 30 minutes last week and he provided some useful information. Most significantly, he said that ICANN was going into RegisterFly to get data last Thursday.
Since then, upon calling ICANN’s US and Brussels office I’ve received a point-blank refusal to talk to me.
I’m sure I’m not alone in demanding from ICANN an immediate update on the situation. Has the data being acquired from RegisterFly? When is the bulk transfer proceeding.
ICANN is now party to a substantial fraud and appears to be doing very little to resolve the situation. I’m furious.
Paul Levins 04.23.07 at 9:34 am
Mike
I do understand your anger and frustration at the situation that you are in. But it is a complete misrepresentation to say that you have rung ICANN’s offices and received a point blank refusal to speak with you. Indeed, as you know, you and I spoke at some length last week and I undertook to contact Rfly on your behalf. You have also spoken to Kieren McCarthy who did not say that ICANN was going in to get data last Thursday but that ICANN had once before gone to the Rfly offices to obtain data and he assumed that the same thing would happen again but that he didn’t know and would find out and update the public participation site.
The onus is on Rfly to provide the data to ICANN after the court decision last week. We will provide an update soon as to progress. We have been diligent in providing updates just as soon as there has been anything useful to report.
In addition I will call you now (again) to discuss your case further.
ICANN is not party to fraudulent activity. We are honestly and actively trying to assist registrants. There is a limit to what we can do under the agreement. As we have said many times on this blog and elsewhere publicly we cannot the bulk transfer cannot proceed unless Rfly allows it or until they are terminated as an accredited registrar. At this stage Rfly has exercised the clause of the Agreement that allows them to seek arbitration about the appropriateness of the termination and that put a stay on termination of at least 30 days.
As I said, I do understand your anger but please don’t mislead people about ICANN’s motives and actions.
Paul Levins
Executive Officer
Vice President, Corporate Affiars
ICANN
Mike Brown 04.23.07 at 10:47 am
Paul,
I appreciate your time spent on this issue. I apologise for my rant which was probably uncalled for. Thanks for speaking with me on the phone and investigating further.
We simply want to know when ICANN will show its muscle and proceed with the bulk-transfer. On the one hand we’re told that RF has the right to arbitration of 30-days, but on the other hand we’re told that this can be extended at their request.
How can you enter into arbitration with an organisation that nobody has any contact with?
If my RF account was unlocked then I could probably transfer domains out through some hacking, but whilst they’ve locked me down my hands are tied.
BULK TRANSFER NOW! Who has a claim against you if you do that? RegisterFly? Does anyone at ICANN seriously think that RegisterFly would take ICANN to court for carrying out a bulk transfer given the huge amount of supporting evidence from RF customers?
I call on ICANN to go back to court and request an order to allow them to carry out a bulk transfer. As soon as RF were in breach of contract all other oligations ICANN is subject to should be null and void.
I understand that RegisterFly only became accredited through the acquisition of another accredited company. Thus, RegisterFly’s whole accreditation can be called into question. Simply tell them all bets are off and transfer the whole lot!
P.S. If anyone at RegisterFly reads this, please unlock my account or email me with a phone number to discuss the situation. Please, just do one decent thing today.
Mike Brown 04.23.07 at 2:03 pm
Sorry to post again (seems that I’m hogging the limelight again).
Can someone at ICANN ask Verisign to commit to setting all RegisterFly domains currently in RGP to PendingRestore status or even Active status?
Day by day there are domains that are getting locked in the system as they enter RGP.
Whilst Verisign agreed to ensure domains don’t go from RGP to PendingDelete this doesn’t help anyone in the short-term.
So, please just ask Verisign to do change the status of RegisterFly domains temporarily until the bulk transfer can be initiated.
Please, it’s just one phone call or email that could bring thousands of domains back online! There’s no legal implications, just a freezing of time.
Thanks.
Phill K. 04.23.07 at 4:01 pm
I would like to know if Registerfly has handed over registration data, and what the status of the arbitration is. An update would be nice.
Richard Webster 04.23.07 at 8:02 pm
I’ve lost a few, and my clients have lost a few.
Considering that they have a web page up accepting money, they are defrauding people, actively.
They’re stealing money.
Can’t they be arrested for that?
Mike Brown 04.24.07 at 3:04 am
I would agree with Phill K. ICANN has made no public announcements regarding the arbitration process, access to RegisterFly’s data or the timing of a bulk transfer.
I fear that no news is bad news.
John Cell 04.24.07 at 1:09 pm
[post removed for breaching comment policy]
Sara Stohl 04.24.07 at 1:51 pm
Susan: If you have not already done so, please contact ICANN at transfer-questions@icann.org and describe (1) your affected domain(s) (2) your registerfly account name; (3) the email address associated with your registerfly account; (4) a brief explanation of the specific problem (in other words, say “I can’t get auth codes from the control panel,” or “I can’t unlock my domain name in the control panel,” or “I can’t log into my control panel” etc.); (5). the date when you last attempted to do the thing you can’t do. ICANN staff assisting with transfer problems will take it from there. As has been said before, we are limited contractually and legally in what we can do, but we will do what we can to put your issues under Registerfly customer service’s nose.
A Doyle 04.25.07 at 1:01 pm
I applaud ICANN for not going at into this GungHo. ICANN have to follow this through to the letter of the law. Were ICANN to breach any of its agreements it would take a good lawyer 15 minutes to turn the tables on ICANN and were that to happen this problem could end up running into months if not years. Where would you be then?
Due diligence has to be done, and procedures have to be followed. While I will not always agree with ICANN, I have to agree with them on this matter and I would suggest that patience is needed.
Stephen Hadley 04.25.07 at 6:09 pm
The problems we are experiencing are only the symptoms of an underlying corrupt system. Registrars are no longer registrars, they are now domain trawlers. Google ad revenue trumps registration revenue. Refuse to renew or transfer name. Transfer control of name to registrar. Suck any value out of the name with Google ads. Return the sucked dry name to proper owner at some undetermined time in the future. So sorry, tee hee! Everybody wins under the current system except the public. Registrars increase revenue, ICANN collects more fees, Google now owns the internet. Freedom of speech of the internet has been denied to the public in violation of constitutions of most countries. ICANN has become nothing more than a tool of corporate greed to violate the human right of free speech.
Mike Brown 04.25.07 at 7:17 pm
This has now been sent to ICANN, Verisign, and RegisterFly:
Despite our ongoing attempts, we have still been unable to transfer any domains away from RegisterFly due to domains being set as locked in the Registry.
Verisign has refused to unlock the domains (which is appauling considering this request is coming directly from the Registrant). In the UK system, the Registrant’s word is final. In the global system it seems that profit is the driving force.
We have renewed a domain on five occassions with a Registrar that was (and still is) ICANN accredited. We consider your accreditation mark to provide a level of guarantee of stability and security of our domain names. Your failure to facilitate the free transfer of our domains is a clear breach of trust on ICANN’s part.
We have now even offered to fund RegisterFly’s account with Verisign in order to get domains renewed. We have received no reply to this suggestion.
I understand that ICANN have a process for requesting a forced transfer where a Registrar isn’t playing ball. However, having emailed transfers@icann.org absolutely nothing has happened.
I must now insist that ICANN instructs RegisterFly or Verisign to unlock our domains in order that we can freely transfer them in keeping with the ethos of a competitive and free market.
Again, ICANN, Verisign and RegisterFly’s failure to comply with this request is a breach of anti-trust laws and will be vigourously pursued through the US and UK courts. We will be pursuing these parties for losses in the region of $250,000 either via the ongoing class action or independently. Without prejudice, no further action will be taken if our domains are released to Enom account ********** and set to active status within 48 hours.
We are also now set to raise the profile of this issue with the world’s media. ICANN has done some very positive work over the years, but I’m afraid it’s now being undone.
Mark Palladino 04.25.07 at 9:48 pm
I Have 14 domains that are with registerfly and I am unable to get the Authorization Codes so that I can move them to another registra.
Some of them are coming up for renewal. How do I get these Authorization Codes? I have rang Icann, have sent emails etc….. I need help please.
Thanks
Mark Palladino
Kieren McCarthy 04.25.07 at 10:23 pm
This is all very entertaining but back in the real world, ICANN is still trying all it can to fix the problem within the constraints of the existing system and to the benefit of the largest possible number of registrants.
Once we have sorted it out, we will then focus on the review of the system that will ensure this does not happen again.
Kieren McCarthy
General manager of public participation, ICANN
Anonymous 04.25.07 at 10:52 pm
Why does Ican not answear the first question of the first comment here (rigth at the top)???
Kieren McCarthy 04.25.07 at 11:34 pm
We have set up a static page on the public participation website to keep people up-to-date on where ICANN is at the moment with regard to RegisterFly.
You can see it here: http://public.icann.org/issues/registerfly/review
Kieren McCarthy
General manager of public participation, ICANN
Stephen Hadley 04.26.07 at 5:39 am
My victims do not find this entertaining. Suppose you have just lost your child because a car went under an illegal truck. You go to the only place on the internet where you can find some help. Click on my link to see what the victim family sees. Registrars should never have any financial interest in the names they are registering, ever. Nor any entity they are associated with. They should not be able to sell name protection services, ever. They will sell you protection against the name trawling services they sell to the name trawlers! Registrars or their associates should have been banned years ago from ever controlling or owning a name they had sold, period. Two years ago they sold me some info names. Double billed me and gave only a partial refund, they ran google ads on the sites for months until I gave up and canceled the names. Name tasting exists because ICANN allows it to exist. Bulk domain name sales at firesale prices subsidized by small or single name purchasers which are the majority allow these companies to get to an financial tipping point. It has been published that 90% of daily domain name sales are to name trawlers using the five day grace period. These problems were foreseen years ago and never repaired due to undue corporate influence within the system. We are paying the price for a corrupt system and I assure you we do not find it amusing!
Stephen Hadley 04.26.07 at 7:01 am
I have attempted to explain how grave your responsibility and culpability is in this fiasco. Many of us believe emailing Registerfly and Enom are not effective or appropriate responses. Your contract with these entities is being used as cover to commit mass fraud and theft. Internet companies can lose $10,000 U.S. a day when forced off the internet, this gives you a response time of about 48 hours rather than years. Suing to obtain a list was a calming action to not anger your true clients the many other registrars. You should have sued to void the contract as it was being used to commit further fraud and theft, the rights of consumers outweigh contract law. Many of us believe you have the power to unlock the locked names, this would only help about 20% but it would be proof of some kind of effort. Criminal claims should also be pursued. We do not have the power to pressure big media to cover this story, you do have the visibility to make this occur. This would pressure the U.S. government to step in and get the criminal investigations started. You have collected fees from all of us and you could use this money to hire the legal talent to solve these issues. The internet belongs to the billions of citizens on this planet, not the registrars or the Googles. Please take immediate action to return our property.
Kamil Iskra 04.26.07 at 7:27 am
Allow me to point out that this has already been going on for months, with no clear resolution in sight. So, the milk is already spilt…
Sure, it’s only prudent for ICANN to follow the law. However, it seems that even while following all the laws, ICANN could do more than it currently does.
Let me give you an example: the expiring domain names. Obviously, if RegisterFly fails to fund the registries, it loses any right to the domain names that it allows to expire through its own inaction. Right now, those domains are not dropped, but are left in a limbo state. Some registries allow them to continue to function, other put them in a semi-permanent redemption. Anyway, ask yourself the following question: who is now legally in charge of those domains? Surely not RegisterFly, as, as I said above, it allowed them through its own inaction to get to a point where the registries have the right to drop them. So, if RegisterFly has lost legal control over those expired names, why doesn’t ICANN transfer them to another registrar and allow the rightful registrants to regain full control over them? I asked ICANN this question, and their response could be summarized as “Interesting idea.” Unsurprisingly, nothing has happened. I guess they decided it was “too much work.”
Well, you can’t have it both ways: either you do everything that’s possible, or you don’t. ICANN says the former, but does the latter.
Dave Zan 04.26.07 at 8:08 am
I understand how some people feel about this. Unfortunately what you posted isn’t completely going to happen, especially when different and possibly competing interests are involved.
Rather than completely put your faith on an organization that’s doing what they can under the circumstances, perhaps some of you ought to explore the very same options they’re looking into. Namely, tap local government agencies handling consumer complaints (e.g. FTC), and provide as much detailed information as possible.
I won’t be surprised if some of them are already looking into it. But they need more concerted data and effort, and a little more time to resolve things without unnecessarily creating any opportunity for mistakes to be exploited.
Kieren McCarthy 04.26.07 at 12:43 pm
First of all, let me state again that ICANN understands the anger and frustration that the RegisterFly situation has caused.
ICANN does not agree with RegisterFly’s approach. ICANN does not like RegisterFly actions. ICANN is suing RegisterFly.
ICANN is also reviewing the system that allowed this highly unusual situation to have the impact it has had. That system will be changed. This situation will not reoccur.
You don’t find it amusing, we don’t find it amusing. But what is particularly frustrating is when people vent their frustration in random, conspiratorial and wholly inaccurate rants on a blog where we are seeking to provide people with as much accurate information as we can.
Please desist from making wild and unfounded allegations because it helps no one at all.
Kieren
Mike Brown 04.27.07 at 2:46 am
I understand your comments Kieren. However, I would suggest that ICANN would be better placed in trying to sort the immediate problem that start making plans for avoiding it in the future.
The reason that we’re frustrated is that ICANN has made no public statement on the issue for 10 days. Surely, you can at least advise if arbitration is soon to be completed and if you have obtained any data from RegisterFly.
I find it absolutely astonishing that there is no mechanism available to renew a domain name where the Registrant wishes to renew, is happy to pay for it, but the Registrar’s systems have failed. What if this happened to icann.org? I’m sure there would be a solution then.
Why is there no facility for a manual override at Verisign?
Kieren McCarthy 04.27.07 at 2:58 am
Hey Mike,
Believe it or not, ICANN is doing both. There is alot of work going on behind the scenes to produce the path out of this. We recognise how frustrating this must be for RegisterFly customers but we can’t announce something until it’s in place because small details change all the time.
There should be a statement on this very soon.
On the other side, there are the changes to the system that need to be made to make sure this doesn’t happen again. Again, we can’t post everything that people are coming up with because it would create havoc, but ICANN is most certainly reviewing the suggestions that people are making on this blog, and on the public participation site, and in emails to ICANN staff.
It’s just a shame that those suggestions – many of which are good – come with such an aggressive voice.
Kieren
RobM 04.27.07 at 5:45 am
I’m sorry.. but ICANN.. little to late. Personally I feel ICANN is useless in it’s current form. You have failed with this registerfly issue. Not following your own rules.
Because of this I lost 2 domains that I paid for renewal.
Now what do I do??
Andrew Staroscik 04.27.07 at 4:51 pm
Sorry for posting here. I am a registerfly customer. I had no idea any of this was going down. My domain name staroscik.com was set to expire yesterday so earlier this month I dutifully gave registerfly $8.99 and renewed. Now I see that the transaction never went through and my name has expired. I really don’t care about the $. I just want my domain. I understand that ICANN is putting registrants first but I that does not help me. I can not get a response from registerfly so I simply have NO IDEA WHAT TO DO. I am officially in the RGP and I don’t know who to contact or who to send money too to get the domain active.
What does this mean: “CANN is immediately inviting statements of interest from accredited registrars starting Monday, 30 April 2007, to act as a transfer provider, so domain name registrants can gain full access to their domains.”
What do I do on Monday? How does the fact that my domain has actually expired effect me?
Thanks for any information.
Andrew
PS registerfly has not posted this “NOTICE TO CONSUMERS: THE INTERNET CORPORATION FOR ASSIGNED NAMES AND NUMBERS, THE NOT-FOR-PROFIT ENTITY THAT ADMINSTERS THE INTERNET’S DOMAIN NAME SYSTEM, HAS ISSUED A NOTICE OF TERMINATION OF THIS COMPANY’S ACCREDITATION TO SERVE AS AN INTERNET DOMAIN REGISTRAR. PLEASE SEE http://www.icann.org FOR FUTHER INFORMATION.” on their webpage yet.
Kieren McCarthy 04.27.07 at 10:42 pm
Hi Andrew,
This is the situation:
RegisterFly has not been renewing people’s domain names. It has also not been allowing full access to many of those domains either, so many people – yourself included – have not been able to move the domain elsewhere to get it renewed.
ICANN has been months trying to sort this situation out. One of the most important things put in place was getting the registries to agree not to delete domains from RegisterFly that had expired so they can be recovered at a later date.
Eventually, we sued RegisterFly and obtained an injunction against the company making it hand over all its domain information, among other things. RegisterFly failed to act on that, so ICANN requested, and was granted by the judge on Thursday, the right to end RegisterFly’s accreditation so that ICANN can start making those transfers happen without RegisterFly needing to be involved.
(RegisterFly is contesting through a different process whether ICANN can end its accreditation.)
So what ICANN is doing now is running a fast tender system to get an existing and trustworthy registrar to take on the specialist job of connecting people with their domains again, annd allowing them to renew them with a new company (i.e. not RegisterFly).
We believe this is the best solution to the problem. It may not be as fast as some people want but it will be as fast as we can make it while remaining effective and accurate.
So in answer to your question, what can you do? Keep checking back to this blog, or review the page we have where we update what is going on with the RegisterFly case (http://public.icann.org/issues/registerfly/review). You should receive an email from the company that will help you move your domain as soon as it is up and running. We don’t have an exact date for when that will happen, all we can say at this stage is that we will make it happen as fast as we can.
Hopes this helps.
Kieren McCarthy
General manager of public participation, ICANN
Pat 04.27.07 at 11:29 pm
Well, just a few days and April will be over. Like many others I have over 30 domains still sit at Registerfly, from which two have missing auth codes and one of them can’t be ulocked, containing no whois data and unable to update it, even though the whois show off my contact details.
Registerfly provided me with codes to transfer most of my domains in previous weeks but, why these got unanswered?
Coincidentially because I requested the code the day in which ICANN entered in, day when my transfers in progress also slowed down in comparison with previous weeks in which the whole process was completed in two days, with ICANN is now taken over 6 :@
RobM 04.28.07 at 5:11 am
Just like to point out I received an e-mail on the 25th from Registerfly support, 2 months after I posted a support issue.
They still didn’t fix the issue, I cannot remove the ‘protectfly’ to transfer my domain. Off topic, they still claim to be ICANN accredited in the message signature.
But the real issue with I have with ICANN is the domains people lost already. we have no rights to domains we faithfully renewed but lost. I have the Credit card and Registerfly info that I paid to renew my domains. But yet I lost them and one was registered already. I understand ICANN and the others didn’t get paid for this domain. But why should I get punished?? I renewed in good faith but still lost the domain I’ve had since 2000. Some system should be setup for us to get our domains back fairly, without paying an arm and a leg for them.
For the domains in the “the registries to agree not to delete domains from RegisterFly that had expired so they can be recovered at a later date” status..
ENOM wants me to pay $120.00 to get it out! But, yet I paid Registerfly the renewal fee and was listed as renewed for a year on whois, but when it was transfered to ENOM I was told it wsn’t renewed. Come on.. $120.00 is outrageous. Talk about taking advantage of the situation. When you complain they drop it to $80.00.
I just feel ICANN hasn’t done a damn thing to help us. For me the situation just seems to get worse.
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