Seoul meeting survey results

by Kieren McCarthy on November 13, 2009

Just after the Seoul meeting ended, we set up an online survey asking attendees what they thought about various aspects of it.

Of 1,120 total attendees (excluding staff and Board), we emailed 540 of them using the information they had provided on registration and received 110 responses – a healthy response rate of 20.4 percent.

All responses were from you the community (i.e. no staff or Board responses) and the results are below (these results are also published on the Seoul meeting site at http://sel.icann.org/survey.):

Quick analysis: The results are surprisingly good. There isn’t a single question where a significant majority of people weren’t positive in their response. Obviously there is always room for improvement – two meetings after we introduced the document deadline, it seems there are still large sections of the community that are not entirely happy – we will have to look into why and what we can do about it.

In terms of what happens at meetings, the least important event according to you was the Board meeting – but even then a majority of people felt it was very important or important.

And there was a very positive response to the lively opening ceremony – in which not only traditional Korean drummers but also a young guitarist made famous by a YouTube video played. And ICANN’s new CEO is off to a positive start at his first ICANN meeting.

Combined with an extremely favourable review of the overall meeting and the facilities it offered, it seems as though we are clearly doing something right at meetings. Something that we intend to not only maintain but to improve.

Q1. How satisfied were you with the meeting?
%
Very satisfied

29

Satisfied

65

Neutral
4
Unsatisfied
2
Very unsatisfied
0
N/A
0

 

Q2. What did you think of the opening session that combined reports with musical and cultural elements?
%
Very satisfied

47

Satisfied

32

Neutral
14
Unsatisfied
2
Very unsatisfied
1
N/A
4

 

Q3. How important to the overall meeting was: work within your SO or AC?
%
Very important

47

Important

39

Neutral
7
Somewhat important
0
Not at all important
0
N/A
7

 

Q4. How important to the overall meeting were: public sessions on policy topics?
%
Very important

59

Important

37

Neutral
2
Somewhat important
0
Not at all important
0
N/A
2

 

Q5. How important to the overall meeting was: the public forum?
%
Very important

40

Important

40

Neutral
12
Somewhat important
3
Not at all important
2
N/A
3

Q6. How important to the overall meeting was: the Board meeting?
%
Very important

26

Important

40

Neutral
17
Somewhat important
4
Not at all important
2
N/A
11

 

Q7. How important to the overall meeting were: social events?
%
Very important

35

Important

48

Neutral
10
Somewhat important
4
Not at all important
2
N/A
1

 

Q8. What is your initial impression of the new CEO, Rod Beckstrom?
%
Very impressed

32

Impressed

39

Neutral
25
Unimpressed
1
N/A
3

 

Q9. How satisfied were you with the provision of documents prior to the meeting?
%
Very satisfied

16

Satisfied

51

Neutral
20
Unsatisfied
9
Very unsatisfied
2
N/A
2

 

Q10. How satisfied were you with the venue and meeting facilities?
%
Very satisfied

54

Satisfied

39

Neutral
6
Unsatisfied
1
Very unsatisfied
0
N/A
0

{ 2 comments… read them below or add one }

diet 02.16.10 at 12:00 am

thank you very much my friends. very nice.

Edward Jones 02.20.10 at 7:03 am

as far as I can judge from this article, the results of the meeting are very positive. what more can be desired? I wish such results were achieved as often as possible.

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