Of 1,120 total attendees (excluding staff and Board), we emailed 540 of them using the information they had provided on registration and received 110 responses – a healthy response rate of 20.4 percent.

All responses were from you the community (i.e. no staff or Board responses) and the results are below (these results are also published on the Seoul meeting site at http://sel.icann.org/survey.):

Quick analysis: The results are surprisingly good. There isn’t a single question where a significant majority of people weren’t positive in their response. Obviously there is always room for improvement – two meetings after we introduced the document deadline, it seems there are still large sections of the community that are not entirely happy – we will have to look into why and what we can do about it.

In terms of what happens at meetings, the least important event according to you was the Board meeting – but even then a majority of people felt it was very important or important.

And there was a very positive response to the lively opening ceremony – in which not only traditional Korean drummers but also a young guitarist made famous by a YouTube video played. And ICANN’s new CEO is off to a positive start at his first ICANN meeting.

Combined with an extremely favourable review of the overall meeting and the facilities it offered, it seems as though we are clearly doing something right at meetings. Something that we intend to not only maintain but to improve.

The voting procedure needed 60 percent of both of the new houses – contracted and non-contracted – to vote in favour. A first round vote with Chuck Gomes and Olga Cavalli saw Chuck Gomes win 100 percent of the contracted house vote and 50 percent of the non-contracted house; a second round with just Chuck on the ballot saw him win all but one Council votes.

Chuck will be helped by not one but two new vice-chairs under the new system: Olga Cavalli (interim) and Stephane van Gelder. Chuck mentioned in his acceptance speech that he intends to follow the same pattern that he himself had as vice-chair, where they are included in all decisions.

So congratulations new GNSO chair Chuck Gomes and congratulations to the new Council, which has been formed after years of hard work balancing the various stakeholders’ interests.

Outgoing chair Avri Doria was given a standing ovation on standing down and we captured the moment:

A mock-up of what the new front page may look like

Since June, ICANN staff has been working hard with external consultants Revere Group to redesign the website to fit with the community’s needs. Revere first carried out a site audit [pdf], pointing out all the areas where the website didn’t fit in with best practices and guidelines.

Then it carried out the online survey as well as around 15 in-depth interviews with community members and staff to find out what it was that people felt the website needed to do. And it also went through the full logs of website visitors to find out who was coming to the site and from where. And from that created a research document [pdf] summarizing the findings.

Based on these two documents, a new taxonomy [pdf] of the site was developed in iterations. New categories and menus cover all the different aspects of ICANN as an organization and structure them more simply and logically. And from that, wireframes [pdf] – blueprint designs – for new webpages were drawn up and new functions and approaches were discussed in an effort to make the site as easy to use as possible.

Design

Once the wireframes were in place, the study then moved into a design phase where a wide range of different approaches to the actual site look were drawn up and run through a group of around 10 staff over the course of a month, and the designs were gradually honed down to the point where the blueprints for the different pages were created as images.

And that’s where we currently are, as of 21 October. The remaining steps are the important ones – figuring out how to implement the new approach, ensuring that we keep as much of the design and new functions sketched out earlier in the process.

We will be working on a timetable for that in the next few weeks and will try to be conservative in our estimates so we don’t end up over-promising. But it is probably safe to say that before the next meeting in Nairobi in March 2010, there will be an updated and fit-for-purpose website that should finally put an end to most, if not all, of the usability issues that the community has had to deal with on ICANN.org for the past few years.

We are publishing summaries of the different aspects of this whole process so you as the community can see the work that has been put into this effort. Hopefully you will like what you see.

Usability study work summaries [pdfs]

• Site audit
• Research
• Taxonomy
• Wireframes

Session goals and outcomes:

The public forum is the community’s opportunity to make comments on the main topics in front of ICANN at each meeting directly to the Board and in front of the rest of the community.

The goal is to give a public and open forum for issues to be raised toward the end of the meeting and draw the community and Board’s attention to anything important.

The public forum is split up into the main topics of the Seoul meeting with a time alotted for each subject (see below). Attendees are encouraged to be brief and concise to enable as many people to speak as possible. A microphone is placed near the front of the room and commenters line up behind it to take their turn in asking a question.

Answerable questions are much preferred to comments, and both are preferred to statements – which can be incorporated into the official record without the need to read them out. If there are a large number of commenters, a two-minute clock may be introduced.

The ideal outcome of the public forum is that everyone who has an important issue to raise is able to relate it to the Board while also making the community aware of the issue.

The issues for discussion and their time slots are provided below.

The question box will take questions until Wednesday 14 October in preparation for the public forum at ICANN’s international public meeting in Sydney on Thursday 29 October.

Questions are limited to two per individual and 50 words in length each. They can cover any topic related to ICANN and its work. Answers will be provided either during the public forum or emailed and published in the weeks following the meeting.

You can find the form below, as well as on the Seoul meeting website and on the participation pages on ICANN’s main website.

If you can’t see the form below, you can go to it directly at:
http://icann.wufoo.com/forms/seoul-question-box/

Sections are:

• JPA/Affirmation
• Applicant Guidebook/new gTLDs
• Fast Track/IDNs
• Public comment periods
• Seoul meeting
• And the remainder

JPA/Affirmation
Last Wednesday, 30 September 2009, the Joint Project Agreement with the US government ended and in its place a new Affirmation of Commitments was signed.

This is obviously of enormous significance to ICANN, so it currently sits front and center on the ICANN front page. We have an announcement, the Affirmation itself, a video of CEO Rod Beckstrom explaining its significance, and reaction from the community. The Affirmation has been signed but obviously there is much that the community now needs to discuss, and that conversation will start in Seoul.

Applicant Guidebook / new gTLDs
The third version of the Applicant Guidebook was released today. It’s all out for public comment, as we have done twice before. We are gradually moving forward with the overarching issues and, again, Seoul will be place to have more discussions.

It is worth pointing out that today, Monday 5 October, is the document deadline for Seoul (15 working days before the start of the meeting), which is why so much stuff has appeared in the past few days. The idea is that everyone will now have plenty of time to read the documents and so be in a position to talk about their contents at Seoul.

The full rundown of documents can be found at http://www.icann.org/en/topics/new-gtlds/comments-3-en.htm, including red-lined versions so you can see what has changed.

Fast Track
This is the process for introducing internationalized domain names (IDNs) into the root – but only those that related to territories i.e. ccTLDs. The Fast Track final implementation plan was published last week for public comment, and the plan is to have the Board authorize it at the Seoul meeting (end of this month).

So, this is the last chance to have a look and have your say before it actually happens. You can find all the information you should need for that process at http://www.icann.org/en/announcements/announcement-2-30sep09-en.htm.

Public comment periods
As usual in the build-up to a meeting, we have a raft of public comment periods. Ignoring the ones for the Applicant Guidebook and Fast Track, both of which are mentioned above, we have also opened comment periods on:

• A root-scaling study by TNO
• The use of proxy services for domain registration i.e. people paying to ensure their personal details do not appear publicly as the owner of a particular domain name
• Board review final report i.e. the changes to be made to the Board itself as part of the ongoing independent review process
• SSAC review report – same as Board report above but not as far along in the process
• NomCom review report – same as SSAC above

Seoul meeting
Why we have this glut of material is, of course, the upcoming Seoul meeting at the end of October.

With respect to the meeting itself, there are several other pieces of information:

• The agenda is live - check it out to see what is going on, when and who will be speaking
• If you can’t attend, you can ask questions in the public forum online
• If you haven’t see it yet, the meeting has its own website at http://sel.icann.org

And the remainder
And there’s still more:

• Nairobi fellowship applications
• A new process for registry security requests
• A bulk transfer advisory

Hopefully that helps breaks down the work into manageable chunks. If you still have queries, please add them as a comment below.

Cuando ICANN fue creada hace más de una década, nació como una organización fragil y experimental. Su evolución se verificaba mediante un Memorandum de Entendimiento con el gobierno de Estados Unidos para supervisar su evolución. Hubo 7 enmiendas a dicho MoU y la última se conoce como el “Joint Project Agreement” o JPA.

Con el documento de afirmación, el JPA y el proceso del MoU llegan a su fin. Ya no hay una aceptación “tentativa” al modelo de ICANN y la supervisión ya no estará a cargo de un solo gobierno.

El documento de afirmación, firmado el 30 de septiembre, no tiene fecha de expiración, institucionaliza el modelo “multi-stakeholder”, basado en el sector privado y con procesos de creación de políticas de abajo hacia arriba. ICANN se constituye hoy como una organización que responde a la comunidad global de Internet.

Ustedes, la comunidad, tienen ahora, más que nunca, la gran responsabilidad de llamar a ICANN a rendir cuentas y de evitar cualquier desvío del camino del interés público.

Aquí podrán leer la transcripción del video de Rod Beckstrom, el nuevo CEO de ICANN, en español (y en otros idiomas).

We have put that document out in a radically different public comment period to allow for as much community discussion and collaboration as possible.

The comment period uses Jive software which allows for simple interaction and discussion between community members. It is an experiment we are running from now until 24 September. You can view everyone’s responses, clearly broken down into different areas, and if you register post your own thoughts and responses. As well as vote in polls, write blog posts, and so on.

The AC/SO summary drew out six main issues as well as seven suggested solutions to fix those issues. The top two issues were frustration and exhaustion at the huge volume of work, and the lack of visibility of the impact of volunteer input on decision-making.

The top three suggested solutions were: prioritization of the workload; better scoping of issues at the start of policy processes; and improving accessibility to issues by providing summaries.

Now we need you as the community to flesh out these broad points into specific ideas and suggestions.

The discussion space will be shut down after 30 days as the experiment closes and a report will then be written covering what happened as well as the feasibility of using Jive or similar software for future community discussions.

So if you want to make your voice heard not only about how ICANN can improve but the ways in which those improvement discussions are held, then please login on today and start interacting.

You can log-on to the collaborative space at: https://jive.dev.icann.org/community/acso.

You can also see them and download them directly from Flickr by following this link. Click on the photo you want, click “All Sizes” and you are able to download it in a range of sizes.

There are also alot of other photos from Sydney. Go here to see all of them, split up by event. And please do add comments – particularly giving people’s names, as that will make the photos easier to find in future.

And of course there is the broader ICANN Flickr group that has lots of good photos stretching back in time. Enjoy.

Please note that these photos are published under a Creative Commons licence, more exactly an Attribution Non-Commercial licence. That means if you publish the photo anywhere you need to give credit to “ICANN”, and if you are a commercial organization you need to seek our permission first before publishing.

Incidentally, my personal favourite is probably where it looks as if Amadeu Abril i Abril has just thrown a huge right punch, missed, and his colleague is continuing on in conversation as if nothing happend.