There are two big issues that ICANN is constantly questioned about and judged by, and they are:
- Security and stability
- Accountability and Transparency
The thing that you didn’t realize was on the ICANN site (part 5) is actually the organization’s extensive response to the accountability and transparency question. It is called the “Accountability and Transparency Frameworks and Principles” and was approved well over a year ago by the Board, following no less than 16 months of community consultation (you can see the first public comment period back in October 2006 here).