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Just before the Sydney meeting in June we announced we were running a usability study on the main ICANN website at icann.org and opened a survey to the community to provide their feedback. This is an update on that process just prior to the next meeting in Seoul, starting on Monday. Since June, ICANN staff [...]
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One of the most consistent complaints I receive as general manager of public participation is that it is hard to follow what ICANN is doing, particularly with respect to navigating the main website and finding material. So, we have embarked on a usability survey in which you, the community, will be asked about your use [...]
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